TrenPlus Card Features
- CFR Calatori TrenPlus Card is a nominal travel card, assignable
- Offers the possibility to buy an unlimited number of tickets with 25% discounts, with travel data within the card’s validity period
with the TrenPlus Card, you can buy tickets ONLINE, from the ticket offices that have electronic issuance and from the ticket vending machines - The discount of 25% are applied to the full price of transport on any connection, on a Regio and Interregio train
- Beginning with October 2023, the passengers may opt for issuing the “TranPlus Card” offer in digital format, namely recharging the offer, on card support.
What is the card cost?
- Card Cost = 140 lei
TrenPlus Card Validity
- 1 year
How to buy TrenPlus Card?
You can buy TrenPlus Card:
- At the ticket offices of the stations
- CFRCălători travel agencies
- Through Application
How to buy TrenPlus Card through an Application form?
- Download the form
- Enter the name, start date of the validity, owner’s name, CNP, address, and telephone
- Enter the e-mail
How to use TrenPlus Card?
- When boarding the train, the passenger must present the ticket based on the card and photo and identification function with a personal identification number (PIN) (identity card / passport) on which the ticket was issued.
- When a restriction is made on a train, if the discount ticket purchased on the basis of a card is not presented along with the respective the card and/or ID card, the passenger will be deemed not to have a valid ticket travel card and will be liable to pay the increased fare on the train.
- A train ticket issued with a discount based on the card has the same right to replace the transport contract as a full-price ticket purchased at CFR Călători units (train stations/travel agencies), CFR Călători ticket sales counters. machines, access the “Purchase / My Account” button online from the cfrcalatori.ro website).
- Discounted train tickets purchased on the basis of the card will be refunded in accordance with the general refund conditions.
TrenPlus digital card
- The card-type support costs 5 lei, is valid for 4 years and shall be issued on the basis of a request filled by the customer at the ticket desks from the CFR Călători stations and travel agencies.
- A customer which has the TrainPlus Card offer in digital format may purchase discounted tickets on the basis of this offer, from any ticket office or automatic vending machined belonging to CFR Călători (Kioșk), as well as online from the website or from the application for mobile phones.
- At the passenger’s request, the TrainPlus Card offers issued in physical format on thermo-reactive cardboard support, can be converted in digital format with the same validity period, namely it can be loaded on this card-type support.
- In case of loss/theft or damage to the card-type support, it can be replaced, by paying the issuing tariff for a new support. When replacing a card support, the TrainPlus Card offer still valid at the respective moment, shall be automatically transferred on the new card-type support.
- PVC card-type support model specific to the card TrainPlus offer
CFR Calatori customer care contacts
Address:38 Dinicu Golescu B-vd., District 1, code 010873 Bucharest – ROMANIA
Phone: Green line – 0800.88.44.44
021/9521 – domestic traffic
Email: relpublic.calatori@cfrcalatori.ro
Website: https://www.cfrcalatori.ro/en/trenplus-card/
Is there any problem / complaint with reaching the TrenPlus Card? Please report any issues using the below comment form.
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