Founded: 1 January 2005
Headquarters: Madrid, Spain
Renfe officially Renfe-Operadora, is Spain’s national state-owned railway company. It was created in 2005 upon the split of the former Spanish National Railway Network into the Administrador de Infraestructuras Ferroviarias (ADIF), which inherited the infrastructure, and Operadora, which inherited the railway service.
How to Contact Renfe Europe Customer Support/Phone Number?
Address: Madrid, Spain
Phone: 912 320 320
Website: https://www.renfe.com/
What are the services provide Renfe?
| On Board Services | On Land Services |
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Routes at Renfe
- Madrid Barcelona
- Barcelona-Madrid
- Valencia-Barcelona
- Madrid-Valencia
- Madrid-Alicante
Renfe Route Map
AVE and Long Distance Line Map
Middle Distance and Avant Map
International AVE Line Map
Refne Schedules
Click the above link and enter the from to destination to get a time schedules.
Train Services at Refne
| Suburban and Medium Distance (DGSPCMD) | DMU |
| Mainline Medium Distance Services | EMU |
| High-Speed Medium Distance Services | Avant |
| Long Distance (DGSLD) | Al Ándalus Costa Verde Express El Transcantábrico Gran Lujo La Robla Express |
| Mainline Long Distance Services | Intercity |
| High-Speed Long Distance Services | AVE Alvia |
Tickets at Renfe
| ESSENTIAL | CHOOSE STANDARD | CHOOSE COMFORT | PREMIUM | |
| Seat type | Standard | Standard | XL Comfort | XL Comfort |
| Changes | Not included | First free change | First free change | Unlimited free changes |
| The price difference, if any, will be paid | ||||
| Annulment | Not included | Refund 70% of the amount | Refund 70% of the amount | Refund up to 100% |
| Change of ownership | Not included | Cost €20 | Cost €20 | Including |
| Change due to missed train | Not included | Cost 30% new ticket | Cost 30% new ticket | Including |
| Access to Club Rooms | Not included | Not included | Not included | Including |
| Seat selection | Extra: €5 | Extra: €5 | Extra: €5 | Including |
| Choose the seat you want to travel in | ||||
| Pets up to 10kg | Extra: €10 | Extra: €10 | Extra: €10 | Including |
| Travel with your pet | ||||
| Dogs up to 40kg | Not included | Extra: €35 | Not included | Not included |
| Only on some trains | ||||
| Extra: €5 | Extra: €5 | Including | ||
| All changes free. The price difference, if any, will be paid | ||||
| AVE Bridge | Not included | Extra: €5 | Extra: €5 | Including |
| Advance or delay your train for free, on the same day, without paying the price difference | ||||
| Full refund | Not included | Extra: €5 | Extra: €5 | Including |
| Cancel your ticket up to 7 days before and receive a 100% or 95% refund in the last 6 days. | ||||
| Superflex Pack | Not included | Extra: €10 | Extra: €10 | Including |
| Includes: Unlimited free changes + AVE Bridge + Full refund | ||||
| On-board catering | Not included | Extra: from €5.50 | Extra: from €5.50 | Including |
| Food and drinks served at your seat |
How to buy tickets at Renfe?
You can buy Renfe tickets:
- Online
- Mobile App
- By calling 912 320 320
- Ticket office
- Self-sale machines
How to buy tickets at Renfe online?
- Visit https://www.renfe.com/
- Enter the departure, Arrival station
- Enter the departure and return date
- Enter number of travelers
- Click “Search tickets”
What is the Renfe Baggage allowance for Travelling with Excess luggage and Oversized items?
| Excess luggage 85x60x35 cm. (or that does not exceed 180 cm in total) | |
| Booked more than 30 min before departure | € 15.00 |
| Booked less than 30 Min before departure | € 30 |
Is Pets are allowed on Trains?
Yes. You must travel with their pet ticket and not be in the seat. Bed tickets are free if you travel with a premium ticket (not an option on AVE international trains). If your ticket is Basic or Choice, you only pay €10 to take your pet with you if you travel with the carrier.
Download the Renfe App
Contact Renfe on Social Media
Gallery
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