Ouigo Customer Care Phone Number, Address, Destinations, Map, Schedule, Timing, How to book ticket?, Luggage allowance, Offers, Travel with Pets, Bicycle

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Ouigo Customer Care Phone Number, Address, Routes Map, Christmas/Winter holiday sales, and Claims

Founded: 2013
Headquarters: France
Products: Train tickets

Ouigo is a French low-cost service range of both conventional and high-speed trains. The literal translation of Ouigo from French to English is “yes go;” the name is also a play on words with the English homonym “we go.” It is composed of two different services: Ouigo Grande Vitesse, which is a brand of SNCF operating high-speed trains; and Ouigo Vitesse Classique, a brand under which Oslo, a subsidiary of SNCF, operates conventional speed trains.

How to Contact Ouigo Customer Support/Phone Number?

Address: C. de Alfonso XII, 62, 28014 Madrid, Spain

Phone: +34 910 780 990

Call center Hours: 9am to 10pm from Monday to Sunday

Website: https://www.ouigo.com/

What are the services provided by Ouigo?

Ouigo Grande Vitesse
Ouigo Vitesse Classique
Ouigo PLUS
Ouigo FULL
Ouigo FLEX

How to sign up My account at Ouigo?

Visit https://ventas.ouigo.com/en-GB/
Enter your email
Click “Sign Up”

What are the destinations covered by Ouigo?

Madrid
Barcelona
Zaragoza
Tarragona
Valencia
Alicante
Albacete

Ouigo Route Map

Ouigo Timetable

Train schedule Madrid – Barcelona

Departure time	Departure station	Arrival time	Destination station	Duration
7h05	Madrid – Puerta de Atocha	9h50	Barcelona – Sants	2h45
10h05	Madrid – Puerta de Atocha	13h00	Barcelona – Sants	2h55
14h15	Madrid – Puerta de Atocha	16h45	Barcelona – Sants	2h30
17h20	Madrid – Puerta de Atocha	19h50	Barcelona – Sants	2h30
21h00	Madrid – Puerta de Atocha	23h45	Barcelona – Sants	2h45

Train schedule Madrid – Zaragoza

Departure time	Departure station	Arrival time	Destination station	Duration
07h05	Madrid – Puerta de Atocha	08h20	Zaragoza – Delicias	01h15
10h05	Madrid – Puerta de Atocha	11h22	Zaragoza – Delicias	01h17
21h00	Madrid – Puerta de Atocha	22h15	Zaragoza – Delicias	01h15

Train schedule Barcelona – Zaragoza

Departure hour	Departure station	Arrival hour	Arrival station	Duration
06h30	Barcelona – Sants	07h53	Zaragoza – Delicias	01h23
10h40	Barcelona – Sants	12h03	Zaragoza – Delicias	01h23
20h45	Barcelona – Sants	22h08	Zaragoza – Delicias	01h32

Train schedule Madrid – Valencia

Departure time	Departure station	Arrival time	Arrival station	Duration
07h15	Madrid – Chamartín Clara Campoamor	09h04	Valencia – Joaquín Sorolla	01h49
17h15	Madrid – Chamartín Clara Campoamor	19h04	Valencia – Joaquín Sorolla	01h49
19h10	Madrid – Chamartín Clara Campoamor	21h01	Valencia – Joaquín Sorolla	01h51

Train schedule Madrid – Alicante

Departure time	Departure station	Arrival time	Arrival station	Duration
10h15	Madrid – Chamartín Clara Campoamor	12h35	Alicante- Terminal	02h20
12h51	Madrid – Chamartín Clara Campoamor	15h11	Alicante- Terminal	02h20

Train schedule Valencia-Madrid

Departure time	Departure station	Arrival time	Arrival station	Duration
07h30	Valencia – Joaquín Sorolla	09h24	Madrid – Chamartín Clara Campoamor	01h54
10h06	Valencia – Joaquín Sorolla	11h57	Madrid – Chamartín Clara Campoamor	01h51
20h30	Valencia – Joaquín Sorolla	22h19	Madrid – Chamartín Clara Campoamor	01h49

Train schedule Madrid – Alicante

Departure time	Departure station	Arrival time	Arrival station	Duration
10h15	Madrid – Chamartín Clara Campoamor	12h35	Alicante- Terminal	02h20
12h51	Madrid – Chamartín Clara Campoamor	15h11	Alicante- Terminal	02h20

Train schedule Madrid – Albacete

Departure time	Departure station	Arrival time	Arrival station	Duration
10h15	Madrid – Chamartín Clara Campoamor	11h46	Albacete-Los Llanos	01h31
12h51	Madrid – Chamartín Clara Campoamor	14h22	Albacete-Los Llanos	01h31

What are the Ouigo Offers?

Offer option per traveler	ESSENTIAL OUIGO	OUIGO PLUS	OUIGO FULL
1 bag/backpack Maximum 36x27x15cm	Yeah	Yeah	Yeah
1 cabin luggage Maximum 55x35x25cm	Yeah	Yeah	Yeah
Additional baggage/XL Maximum 200cm and 30kg	+€5/pieces	1 piece	2 pieces
Standard seat choice	From €3	Yeah	Yeah
OUIFUN	3 €	Yeah	Yeah
XL Seat Choice	From €7	From €4	Yeah
FLEX Unlimited date or time changes	7 €	7 €	Yeah
REFUNDABLE TICKET Cancellation or refund of tickets	No	No	Yeah
1 pet (10 KG max)	+€10/pet	+€10/pet	+€10/pet