Deutsche Bahn (DB) customer care phone number, email, timetable, schedule, how to buy train tickets, self check-in, BahnCard and DB App
Deutsche Bahn (DB) customer care Contacts
BahnCard-Service Contacts
Address: BahnCard-Service, 60643 Frankfurt am Main
Phone: 030 2970 – the service number of Deutsche Bahn
030 65212888 – Mobility Service Centre
Telephone: 030 2970
Hours: (Mon – Fri from 7 a.m. to 9 p.m., Saturday from 9 a.m. to 6 p.m.)
Email: bahncard-service@bahn.de
BahnCard Contacts
Address: DB Fernverkehr AG, BahnCard 100, 60645 Frankfurt
Phone: 030 586020900 (Mon – Sun from 6 a.m. to 11 p.m.)
Email: bahncard100@bahn.de
Website: https://www.bahn.de/
Deutsche Bahn (DB) Timetable
- Visit https://www.bahn.de/service/fahrplaene/fahrplaene_download
- Enter the location/line/district
- Get your District time table as PDF File
How to buy train tickets at Deutsche Bahn (DB) through DB Navigator app ?
- A mobile ticket is a digital ticket that you use in the DB Navigator app on your smartphone or tablet.
- You can book it in the DB Navigator app or on bahn.de.
- If you book via bahn.de , the ticket will be displayed directly in the app if you are logged in there with the same customer account .
- When booking without a customer account, you can load the ticket into the app using the order number or the link in the confirmation email.
- When checking on the train, show your mobile phone ticket in the DB Navigator app. from EUR 26.90 in 1st class.
How to book Train Tickets at Deutsche Bahn (DB)?
- Visit https://reiseauskunft.bahn.de/bin/query.exe/dn1
- Enter the from to destination
- Enter the journey date, traveling persons and age
- Select your class type (1st class or 2nd class)
- Enter the Ticket & Reservation information
- Make a Payment and Click Conformation
BahnCard Benefits
- Discounts from transport associations, railways and bus companies
- BahnBonus points
- RAILPLUS – by train abroad
- Cheap parking
- Sign up for the Flinkster car-sharing program for free
- Call a Bike
- Travel Protection
- My Advantage World
- Get exclusive discounts from Avis, Europcar and Sixt
- Save 10% on the DEVK basic tariff (applies to motor vehicle liability, partial/fully comprehensive)
BahnCard Types
| Card Type | Cost |
| BahnCard 25, 2nd class | 59.90 euros |
| BahnCard 25, 1st class | 121 euros |
| BahnCard 50, 2nd class | 244 euros |
| BahnCard 50, 1st class | 492 euros |
| Sample BahnCard 25, 2nd class | 17.90 euros |
| Sample BahnCard 25, 1st class | 36.90 euros |
| Sample BahnCard 50, 2nd class | 72.90 euros |
| Sample BahnCard 50, 1st class | 146 euros |
| BahnCard 100, 2nd class | 4,339 euros |
| BahnCard 100, 1st class | 7,356 euros |
| Sample BahnCard 100, 2nd class | 1,295 euros |
| Sample BahnCard 100, 1st class | 2,339 euros |
| My BahnCard 25, 2nd class | 36.90 euros |
| My BahnCard 25, 1st class | 77.90 euros |
| Youth BahnCard 25 | 12.00 euros |
| Senior BahnCard 25, 2nd class | 38.90 euros |
| Senior BahnCard 25, 1st class | 77.90 euros |
| Reduced BahnCard 25, 2nd class | 38.90 euros |
| Reduced BahnCard 25, 1st class | 77.90 euros |
How to get BahnCard at Deutsche Bahn (DB)?
- Visit https://www.bahn.de/angebot/bahncard
- Select the travelers, Validity period and Class
- Select your card and click “Order Now”
How to self check-in at Deutsche Bahn (DB)?
- Open DB Navigator app, go to My tickets
- Click my Tickets (instructions).
- Open the mobile phone ticket, then tap the Itinerary tab.
- Select the Komfort Check-in (Self Check-in) button to confirm your seat choice and that you are starting your journey.
Download Deutsche Bahn (DB) Navigator Apps on App Store / Google Play / App Gallery
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